Privacy Policy

Last updated: August 29, 2026

This Privacy Policy explains how Luxe Lane Premium (“we”, “our”, “us”) collects, uses, and shares information about you when you use our website, members' area, and related services (together, the “Services”).

Information We Collect

We collect information you provide directly, information collected automatically, and information from third-party services:

Account & order data — name, email, shipping/billing address, phone number, and order history.
Payment data — processed by our PCI-compliant payment partner; we never store full card numbers on our servers.
Device & usage data — IP address, browser type, pages visited, and interaction patterns via cookies and similar technologies.
Member data — size profile, style preferences, and saved addresses when you opt in.

How We Use Information

To process and ship your orders, and to handle returns and exchanges.
To provide member services, including early access and account support.
To send you marketing communications you have opted into (you may opt out at any time).
To improve our products, services, and site experience.
To detect and prevent fraud and protect the security of our Services.

Sharing of Information

We do not sell your personal information. We share information with:

Service providers who help us operate the Services (fulfillment, payment processing, hosting).
Authorities where required by law or to protect our legal rights.
Successors in interest in the event of a corporate transaction.

Cookies

We use cookies and similar technologies to remember your preferences, understand how the site is used, and deliver relevant advertising. You can manage cookie preferences through your browser settings.

Data Retention

We keep order data for as long as required by tax and accounting law (typically 7 years) and account data for as long as your account is active. Marketing data is retained until you opt out.

Your Rights

You can request access to, correction of, or deletion of your personal data by emailing support@luxelanepremium.co.uk. We respond within the timeframes required by applicable law.

Children's Privacy

Our Services are not directed to children under 16, and we do not knowingly collect personal data from children.

Changes to This Policy

If we make material changes, we will notify you by email or by posting a notice on our site before the changes take effect.

Contact

For any questions about this Policy, contact us at support@luxelanepremium.co.uk or by phone at +1 (800) 555-0173.